Support

Common questions

Do I need an account?

No. There is no account to create. Your studio library syncs through your private iCloud using your Apple ID.

My moulds and recipes aren't syncing to another device.

Check that both devices are signed in to iCloud with the same Apple ID and that iCloud is enabled for PlasterMix in your device settings.

Can I use ounces instead of grams?

Yes. You can switch between metric and US measurements.

How accurate are the built-in ratios and setting times?

Built-in ratios are based on published workshop consistencies and are intended as a starting point. Read the bag, weigh your batch, and use your own judgement. Setting time varies with temperature, water, and mixing technique.

I don't hear the chime or see notifications.

Make sure notifications are allowed for PlasterMix in your device settings and that your device isn't muted or in a Focus mode that silences them.